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ShopWrk includes an AI assistant built for wrap, tint, and PPF shops. It knows your customers, jobs, estimates, invoices, and inventory. You can ask “What did I tint for this customer last year?” or “Draft a follow-up SMS for my open estimates this week.” Open AI from the sidebar to start a conversation.

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What the AI assistant can do

The assistant can look up your shop’s data and take actions you confirm. You can ask it to:
  • Look up a customer’s vehicle history or lifetime spend
  • Summarize open estimates or unpaid invoices
  • Draft SMS messages, emails, or social posts
  • Help you build promotional offers or packages
  • Walk you through how to use a ShopWrk feature
  • Analyze your job volume, revenue trends, or popular services
  • Coach you on sales conversations and objection handling
The assistant can read your shop’s data to give you specific answers. It will not change customers, jobs, or invoices unless you ask it to and confirm.

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Open the assistant

Click AI in the left sidebar. The chat opens. Each conversation is saved, so you can pick up where you left off. Click the pencil icon to start a new conversation. Cmd+K on a Mac, or Ctrl+K on Windows, opens shop search. It does not start a new chat. See shop search. From search, Quick AI can hand the same thread into this full chat with Open in full chat.

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Leave while AI is working

You can leave the AI chat while ShopWrker is still running. The work keeps going. A chip at the top of the app shows the status. Click the chip to jump back to that thread.

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Skills

The assistant can load extra help for the topic you are on.

Sales coaching

Scripts and tactics for converting leads, handling price objections, and following up on open estimates.

Content creation

Drafts for social media captions, email campaigns, SMS blasts, and Google Business posts tailored to auto styling.

Offer building

Help structuring promotions, package deals, and seasonal specials that make sense for your margins.

Customer management

Advice and actions around managing contacts, handling complaints, and building customer loyalty.

Data analysis

Interpret your job, revenue, and inventory data to spot trends, best-sellers, and opportunities.

Business strategy

Higher-level thinking on pricing strategy, service mix, and shop growth.

Inventory management

Guidance on stock planning, reorder decisions, and material cost management.

Scheduling

Help with bay use, technician workloads, and planning your schedule.
You do not turn skills on yourself. Ask about the topic and the assistant brings in the matching expertise.

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Knowledge library

The knowledge library is the files the assistant can read. Store shop-specific information here:
  • Pricing guides and package details
  • Manufacturer warranty terms
  • Film spec sheets and install notes
  • Staff training materials
  • Frequently asked questions from customers
1

Open the knowledge library

Go to AI → Knowledge Base from the sidebar.
2

Add a document

Click Add Document and upload a file or paste text. Give it a descriptive title so the assistant can find it when it matters.
3

Ask questions that use it

Once a document is in the knowledge library, the assistant includes it when you ask related questions.
When you first set up the AI assistant, ShopWrk will prompt you to add knowledge library documents. Start with pricing, film notes, and the shop details the assistant should know.
Shop facts and personal notes live under ShopWrker. Lead Closer Knowledge (this agent only) is on Lead Closer.

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Tips for better results

Instead of “help me with my customers,” try “show me the 5 customers who spent the most in the last 90 days.” The more specific your question, the more useful the answer.
The assistant remembers the conversation. If you ask for a list and want more detail on one item, just ask. You do not need to repeat the full context.
The assistant is good at first drafts of SMS messages, emails, and social posts. Always review and personalize the output before sending.
When the assistant pulls data from your shop, treat the numbers as a starting point. Verify anything important in the matching report.

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Keyboard shortcuts

Cmd+K on a Mac, or Ctrl+K on Windows, opens shop search. Use the pencil icon in the AI chat to start a new conversation.

Shop search

Find customers, jobs, and invoices from any page. Quick AI can hand off into this chat.

Customers and vehicles

Open a full contact profile when you want the whole history on one page.