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Documentation Index

Fetch the complete documentation index at: https://docs.shopwrk.com/llms.txt

Use this file to discover all available pages before exploring further.

Your service catalog is the foundation of every estimate and invoice in ShopWrk. When you build out your catalog with accurate prices and vehicle-size tiers, quote creation becomes fast and consistent. The catalog lives under the Services section in the main navigation and is configured in Settings → Services.

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How the catalog is organized

Services are grouped into categories (for example, Window Tint, PPF, Ceramic Coating). Within a category, each service can have multiple variants — the tiers that represent quality or coverage levels. Each variant carries its own price and duration, optionally broken down by vehicle size. Beyond individual services, you can also create:
  • Packages — bundles of services sold together at a package price
  • Combo deals — cross-category combinations that unlock a combined price
  • Add-ons (modifiers) — optional extras a customer can add to a service at a flat fee, percentage, or per-panel rate

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Creating a service

1

Go to Services

Navigate to Services from the main sidebar, then click New Service.
2

Choose a category

Select the category the service belongs to. Categories help organize your catalog and control which add-ons are available for each service.
3

Name and describe the service

Enter the service name and an optional description. You can use the AI description tool to generate a customer-facing description based on the service name.
4

Choose a pricing mode

Select how this service prices different vehicle sizes:
  • Flat vehicle prices — set exact prices for Sedan/Coupe, SUV/Crossover, and Large SUV/Truck on each variant
  • Multiplier pricing — set a base price on each variant and apply multipliers per vehicle size (for example, 1.0× for sedan, 1.2× for SUV, 1.4× for large)
5

Add variants (tiers)

Each variant is a tier of the service — for example, Good, Better, or Best. For each variant you set a name, duration, and price (either flat by vehicle size or a base price used with multipliers). You can add up to as many variants as you need.
6

Configure add-ons

After saving the service, open the Add-ons tab to assign available modifiers. Add-ons created under Settings → Services → Modifiers appear here filtered by category. Mark any add-on as Suggested to highlight it during the estimate process.
7

Save the service

Click Save to publish the service to your catalog.

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Tier-based pricing by vehicle size

ShopWrk is built around Good / Better / Best quoting. Each tier is a variant on a service, and each variant has its own price for each vehicle size class. Flat vehicle pricing gives you the most control — you enter exact dollar amounts for sedan, SUV, and large for every variant. This works well when your pricing does not follow a consistent pattern across vehicle sizes. Multiplier pricing is faster to maintain. You set one base price per variant and ShopWrk multiplies it by a vehicle-size factor to calculate the price. Default multipliers are set in Settings → Services and apply to all services unless you override them at the service or variant level.
The shop-wide defaults are set in Settings → Services. The factory defaults are 1.0× for sedan, 1.2× for SUV, and 1.4× for large. You can change these defaults to match your shop’s typical pricing spread.
Turn on Override within a service’s pricing settings to set different multipliers for that service only, without affecting any other services.
You can also apply separate multipliers to job duration by vehicle size. This ensures scheduling reflects the actual time it takes to work on a larger vehicle.

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Service packages

A package groups multiple services into a single line item that you can add to an estimate or invoice. Packages have their own price, which can be different from the sum of the individual service prices. To create a package, go to Services → Packages → New Package, select the services to include, and set the package price.

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Combo deals

Combos let you combine services from different categories — for example, window tint plus PPF — and offer a bundled price. Combo pricing can be set by tier, with separate prices for Good, Better, and Best combinations. To create a combo, go to Services → Combos → New Combo, choose the services to combine, and configure the pricing for each tier and vehicle size combination.

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Add-ons and modifiers

Modifiers are optional extras that customers or staff can attach to a service on an estimate. You manage modifiers in Settings → Services → Modifiers. Each modifier has:
  • A name and optional description
  • A pricing type: flat fee, percentage of the service price, or per-panel rate
  • An optional category filter — leave blank to make it available on all services
Once a modifier exists, you assign it to specific services from the Add-ons tab inside the service editor.

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Tax configuration

Go to Settings → Services to set the tax mode for your shop:
  • Tax added to price (exclusive) — prices shown to customers have tax added on top at checkout
  • Tax included in price (inclusive) — prices already include tax and the net amount is back-calculated
Individual services can be marked as taxable or non-taxable within the service editor.
Changing the tax mode affects all new estimates and invoices. Existing documents are not updated retroactively.

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Deposits

You can require a deposit on a per-service basis. Inside the service editor, enable Deposit required and choose either a flat dollar amount or a percentage of the service price. The deposit setting flows through to the estimate and invoice for that service.