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Getting started with the ShopWrk iOS app takes just a few minutes. You install it on your iPhone, sign in with the same ShopWrk account you use on the web, and the app automatically shows you the right experience for your role — shop owner or technician. There’s no separate registration and no additional setup required.

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Before you begin

You need an active ShopWrk account to sign in to the mobile app. If you don’t have one yet, ask your shop owner or visit shopwrk.com to get set up.
Make sure you have:
  • An iPhone running iOS 16 or later
  • Your ShopWrk account email and password, or access to Apple ID or Google Sign-In

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Install the app

1

Open the App Store on your iPhone

Tap the App Store icon on your home screen or search for it in Spotlight.
2

Search for ShopWrk

Type ShopWrk in the search bar at the top of the App Store. Look for the official ShopWrk app by ShopWrk, Inc.
3

Tap Get and install

Tap Get, confirm with Face ID, Touch ID, or your Apple ID password, and wait for the download to finish.
4

Open the app

Tap Open in the App Store, or find the ShopWrk icon on your home screen.
If your shop is running a pre-release version of ShopWrk, you may be invited to install the app through Apple TestFlight instead of the App Store. Open the TestFlight link your shop owner sends you, tap Install, and the app will appear on your home screen alongside any other TestFlight builds.

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Sign in

When you open ShopWrk for the first time, you land on the sign-in screen. You can sign in with your email and password or use a single-tap OAuth option.
1

Choose your sign-in method

Select one of the three options:
  • Email and password — enter the email and password associated with your ShopWrk account
  • Continue with Apple — uses your Apple ID; available on supported iPhones
  • Continue with Google — uses your Google account if your ShopWrk account is linked to one
2

Enter your credentials

If you’re signing in with email and password, type your email address, then your password, and tap Sign in. If you forgot your password, tap Forgot password? to reset it on the ShopWrk website.
3

Confirm the sign-in prompt

If you’re signing in with Apple or Google, follow the system prompt that appears. For Apple Sign-In, Face ID or Touch ID confirms your identity automatically.
If you see an error after signing in, double-check that you’re using the same email address tied to your ShopWrk account. Contact your shop owner if you’re unsure which email to use.

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Role-based access

Once you sign in, ShopWrk reads the role assigned to your account and automatically shows you the right home screen. You don’t need to choose a mode or toggle anything manually.
If your account has the Owner role, you land on the owner home screen. You see your shop’s live KPIs — today’s revenue, jobs in progress, open pipeline value, and AI activity — along with today’s schedule, quick-action tiles, and a recent activity feed.See Owner features for a full walkthrough.

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Navigate the app

Both the owner and technician experiences use the same bottom tab bar structure with five tabs. Tap the search icon in the top bar on the home screen to search across customers, vehicles, jobs, invoices, and estimates.
The Schedule and Inbox tabs are coming in a future release. Use the ShopWrk web dashboard at app.shopwrk.com to access full scheduling and messaging features in the meantime.